Refund Policy – Best IPTV for TiviMate
1. Introduction
At Best IPTV for TiviMate, we aim to provide a reliable and high-quality IPTV service. This Refund Policy explains the circumstances under which refunds may be granted for purchases made through https://bestiptvfortivimate.com/.
By purchasing or using our services, you agree to this Refund Policy.
2. Nature of Digital Services
Best IPTV for TiviMate provides digital subscription-based services.
Once an IPTV subscription is activated and access details are delivered, the service is considered used and non-returnable.
For this reason, refunds are not automatic and are only issued under specific conditions outlined below.
3. Refund Eligibility
✅ Cases Where a Refund May Be Approved
A refund may be considered only if:
- The subscription cannot be activated and our support team is unable to resolve the issue
- There is a major technical failure directly caused by our service
- A duplicate payment was made for the same subscription
❌ Non-Refundable Cases
Refunds will not be issued in the following situations:
- Change of mind after service activation
- Device, app, or system incompatibility (including TiviMate setup issues not related to our service)
- Internet speed issues or ISP restrictions
- Temporary interruptions, buffering, or channel changes
- Failure to understand the service before purchase
- Account suspension due to violation of our Terms of Use
- Expired or partially used subscriptions
4. Trial Period
If a trial or short-term access is offered, we strongly recommend testing the service before purchasing a long-term subscription.
Once a full subscription is activated, it is considered final unless otherwise stated.
5. How to Request a Refund
To request a refund, please contact our support team at:
📧 Email: support@bestiptvfortivimate.com
Include the following details:
- Order number or payment reference
- Email address used during purchase
- Clear reason for the refund request
All requests are reviewed on a case-by-case basis. Responses are typically provided within 24–72 hours.
6. Refund Processing
If a refund is approved:
- It will be issued using the original payment method
- Processing times depend on the payment provider (usually 5–10 business days)
7. Chargebacks & Payment Disputes
Initiating a chargeback without contacting our support first may result in:
- Immediate service suspension
- Permanent account termination
- Loss of eligibility for any refund
We strongly encourage customers to contact us first so we can resolve issues quickly and fairly.
8. Policy Updates
Best IPTV for TiviMate reserves the right to update or modify this Refund Policy at any time.
Any changes will be posted on this page and will take effect immediately.
Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
For any questions regarding this Refund Policy, please contact us:
📧 Email: support@bestiptvfortivimate.com
🌐 Website: https://bestiptvfortivimate.com/